Kevin Hayward Art offers a full refund on all goods you may be dissatisfied with.
Unsuitable or defective items may be returned for refund or exchange providing they are received within 14 day of the original delivery date in brand new, unused condition and in the original undamaged packaging. This must be accompanied with a note stating your name, address, email, contact telephone number, order number and full reason for the return. Please also state whether you require a refund or replacement. The final decision regarding the refund is at my discretion.
When payment is cleared, I shall process your refund and notify you via telephone or email regarding the expected exchange time scale as soon as your request has been processed.